Terms of service
1. Overview
This website is operated by New Africa Books (PTY) Ltd. Throughout these Terms, “we”, “us” and “our” refer to New Africa Books (PTY) Ltd.
These Terms apply to:
Siyagruva.com is owned and operated by New Africa Books (PTY) Ltd and forms part of our overall online services.
By using our website or buying from us, you agree to these Terms.
If you do not agree, you should not use the website.
2. Using our website
By using our website, you confirm that:
- You are old enough in your country to use this site, or you have permission from a parent/guardian
- You will use the website legally and responsibly
- You will not misuse or damage the website or its systems
You may not use our website for anything illegal or harmful.
3. Keeping the website safe
We want the site to be safe and reliable for everyone.
This means you agree not to:
- Try to hack, damage, or disrupt the website
- Upload harmful software or malicious code
- Attempt unauthorised access to any part of the site
If this happens, we may restrict or block access immediately.
4. General use
We may:
- Refuse service to anyone at any time
- Update or change the website at any time
- Remove or modify features without notice
You agree not to copy, resell, or misuse any part of our website or services without permission.
5. Information on the website
We do our best to ensure information is accurate and up to date, but:
- Sometimes errors may happen
- Information may change without notice
- Content is provided for general information only
You are responsible for how you use the information on this site.
6. Products and availability
Some products are only available online and may be limited in stock.
We reserve the right to:
- Limit or refuse orders
- Change prices without notice
- Remove or discontinue products
Product colours and images may vary slightly depending on your screen.
Refunds and returns are handled according to our Refund Policy
7. Orders and account information
We may refuse or cancel orders if needed.
You agree to:
- Provide accurate billing and contact details
- Keep your account information up to date
- Ensure payment details are correct for successful transactions
We may contact you if there is an issue with your order.
8. Third-party tools and links
We may use or link to third-party services (such as payment providers or tools).
We are not responsible for:
- Their content
- Their policies
- Any issues caused by their services
Please review their terms before using them.
9. Feedback and comments
If you send us ideas, feedback, or content, you agree that we may:
- Use it freely
- Edit or publish it
- Share it in any format
You must not send anything unlawful, harmful, or misleading.
You are responsible for anything you submit.
10. Personal information
Your personal information is handled according to our Privacy Policy
We take reasonable steps to protect your data.
11. Errors and updates
Sometimes there may be:
- Typing mistakes
- Incorrect pricing
- Missing or outdated information
We reserve the right to correct these at any time, including after an order has been placed.
12. What you may not do
You may not use our website to:
- Break any laws
- Harass or harm others
- Upload harmful software
- Misuse or scrape website content
- Provide false or misleading information
- Interfere with website security or performance
We may restrict access if these rules are broken.
13. Disclaimer and liability
We do our best to provide a reliable service, but we cannot guarantee:
- The website will always be available or error-free
- All information will always be accurate or complete
Your use of the website is at your own risk.
To the fullest extent allowed by law, New Africa Books (PTY) Ltd (including Siyagruva.com) is not liable for any loss or damage arising from:
- Use of the website
- Products purchased
- Website interruptions or errors
14. Indemnity
You agree to protect and hold harmless New Africa Books (PTY) Ltd, including Siyagruva.com, from any claims or costs that result from:
- Your misuse of the website
- Your violation of these Terms
- Your violation of any law or third-party rights
15. If something isn’t valid
If any part of these Terms is found to be invalid, the rest will still apply.
16. Ending or restricting access
We may suspend or end your access to the website if:
- You break these Terms
- We believe your use is harmful or risky
You may stop using the site at any time.
17. Entire agreement
These Terms, together with our Privacy Policy and Refund Policy, form the full agreement between you and New Africa Books (PTY) Ltd regarding use of our websites, including Siyagruva.com.
18. Governing law
These Terms are governed by the laws of South Africa.
19. Changes to these Terms
We may update these Terms from time to time.
When we do:
- The updated version will be posted on the website
- Continued use of the site means you accept the changes
20. Contact us
If you have questions, contact us at:
New Africa Books (PTY) Ltd
Email: orders@newafricabooks.co.za
Siyagruva.com is owned by New Africa Books (PTY) Ltd
Unit 13A, Athlone Industrial Park, 10 Mymoena Crescent, Athlone Industria 2, Cape Town, 8000
021 467 5860
Company Registration No: 2000 / 004970 / 07